Join the queue at Delugs Flagship Boutique (Singapore)
Our boutique at Raffles Hotel is small but mighty — and during sale weekends it gets busy. Reserve your spot here, then wait in our lounge area or explore Raffles Hotel. We'll email you when there's space to come in and start browsing the wall.
Common questions
How does it work when I'm called in?▾
When there's space, we'll email you to come in. You don't wait outside for a Strap Specialist to be free — instead, come in and start browsing the wall on your own. A Strap Specialist will join you shortly to help you find the perfect strap. This way you're already exploring options the moment you step in.
How will I know when it's my turn?▾
You'll get an email when you're almost up, and again when there's space to come in and browse. The status page we redirect you to also updates live — keep it open on your phone.
Can I leave and come back?▾
Yes — that's the whole point of the virtual queue. Wait in our boutique lounge area, explore Raffles Hotel, or sit anywhere nearby. We'll email you when there's space to come in.
What if I miss the notification?▾
No problem at all — just come by and we'll get you in to browse as soon as there's space.
Can I bring someone with me?▾
Of course. Friends and partners are always welcome to come in with you.
How is the wait time estimated?▾
It's a rough estimate based on how many people are ahead of you and the average time each customer takes. Real wait times can vary — some visits are quick, some are longer. We'll always email when you're close.
Where is the boutique?▾
Delugs Flagship Boutique is at Raffles Hotel Arcade, 328 North Bridge Road, #02-35 — on the second floor of the Arcade. Open daily 11am–8pm. We'll send directions in your confirmation email too.
Do you accept cash?▾
We're a credit-card-only boutique — no cash payment.